Air India Customer Service Recruitment 2023 | Application Form

Air India Customer Service Recruitment 2023: Air India Limited has published a Recruitment Notification for Customer Service vacancies at Candidates can apply for the Customer Service Jobs. Complete details about Air India Careers like Admit Card, Result, Syllabus, Cut Off, Exam Pattern & Answer Key are below.

Organization Name: Air India Limited (Air India)
Official Website:
Post Name: Customer Service
Last Date:: Not Mention
Category: Airline Jobs
Application Mode: Online
Work Place: Airport

Eligibility Criteria for Air India Recruitment 2023

Educational Qualification:
Qualification Graduate from a recognized university, MBA will be preferred.

Work Experience:
Years of Experience 5-12 years of work experience in Business operations/Customer facing roles preferably in the Aviation industry.

Key Responsibilities:
> Work closely with Ground Handling Agency (GHA) and all other teams at the airport to ensure on-time Performance targets
> Provide support to staff in case of IRROPs and ensure guests are provided with full support during any disruption.
> Effective management of available resources at the airport to ensure smooth day-to-day operations.
> Render all possible assistance to GHA and other departments to resolve all sorts of customer grievances.
> Contingency Handling Preparedness
> Monitor and evaluate GHA SLAs parameters through various internal and external reviews and raise deficiency reports.
> Knowledge of the IOSA standard manual is preferred.

Skills & Attributes:
> Self-starter and should be able to drive multiple initiatives at Airport
> Hands-on experience in managing voice-based CS unit/BPO operations.
> Excellent written and oral communication skills
> Should be digitally savvy and comfortable with all modern work management tools.

Application Fees for Air India Jobs:
There is no application fee.

Selection Process:
> Click on Apply Now and send us your resume and other details.
> Only shortlisted candidates will receive an email for the selection process.

How to Apply for Air India Jobs 2023

Aspire applicants apply for Air India Recruitment of Customer Service Jobs in India. Candidates visit the Air India Careers website before applying for recruitment.

Air India Customer Service Recruitment Notification:
Official Website:

Disclaimer: Before applying, candidates must have read the official announcement carefully about the Air India Jobs for Customer Service Recruitment territorial wherein the application form is accurate.